Reviews

Since 2002, American Air Heating & Air Conditioning Inc. has been providing unmatched customer service and quality workmanship to residential and commercial customers in Fort Collins and surrounding communities. Unlike other companies that are just here to make a sale, we truly care about each of our customers and put their best interests first. Due to this, we’ve earned a reputation as a trustworthy, responsible, and honest company. Read what past customers have to say about their experience working with us and then call (970) 400-1096 or contact us online to schedule service.
  • Took care of the rebates for me. Highly recommend
    Installed new furnace and a/c all staff I interacted with was friendly and helpful. Took care of the rebates for me. Highly recommend. Thanks guys.

    - Justin C.

  • American Air is simply amazing!
    American Air is simply amazing! They took the time to properly inspect my furnace, making sure I wasn't paying for unnecessary (and costly) repairs. I'd highly recommend them to anyone in the Loveland or Fort Collins area that needs their furnace tuned up.

    - Brian K.

  • I have been using AA for years and LOVE them
    I have been using AA for years and LOVE them. Before I had my new furnace installed by them, we had an older unit with a lot of issues - they were great about coming out and fixing the problem.  They installed my furnace, do yearly check ups on the furnace & AC.

    - Susan K.

  • Impressive Quality of Service
    Wow!!! I am very impressed by the heating and cooling system suggested by Jim and installed by John. The house is very comfortable and yet the thermostat is set much lower. I am very impressed with the quality of service and would definitely recommend American Air to anyone!

    - John S.

  • Very Professional
    American Air came out to my house in Windsor today and fixed errors made by another company! I'm very happy with their service, professionalism and their pricing!

    - Kim H.

  • Prompt Service
    American Air gave me a fair price, they did the installation exactly as they promised and finished the job in a timely manner. I am very pleased with the installers, they did the work promptly and though they had to follow up on an electrical connection issue they took care of it as soon as physically possible. Pam was very thorough, timely and helpful in filing for the rebates. They are professional efficient and a pleasure to deal with all around.

    - Basil H.

  • Friendly, Knowledgeable, and Helpful
    American Air Heating & Air Conditioning personnel are invariably friendly, knowledgeable, and helpful. From scheduling the bid to completion of installation, everything is handled with the utmost professionalism and courtesy. Couldn't ask for a better provider.

    - Joe R.

  • Great Financing Options
    The people who put in my unit were so nice and careful. They helped me set up my new thermostat and answered all my questions. The people I spoke to on the phone and in person were so nice as well and made sure I was able to be financed and could afford my payments to. All in all it was such a good experience!

    - Makaila J.

  • Exceeded My Expectations
    I had a furnace, air, and tankless install completed a little over a year ago. I just had my first maintenance performed. These folks do a good job! I wanted a custom built return scoop and filter cabinet built and Jim and his crew made it happen. The retro install was a challenge, but American Air came through. I have had the system a little over a year and this company has exceeded my expectations for service! Good companies like this are hard to find. Thanks for the good service Jim, Pam, Angie, John, Scott, and Ray!

    - Brent G.

  • Rebate Help
    I cannot say enough good things about this company and its service. I believe John led the group with Scott and, I believe, Chris as well as Pam and Amber holding the fort down! They arrived quickly after our call. There was a crack and other problems with our furnace. Because they didn't have the one that was needed was back-stocked, they put in a temporary one, free of charge. Our new one is much more efficient-heats up quickly and uses less energy. American Air is helping us to get a rebate from PVREA and Lennox. Thank you American Air!

    - Satisfied Customer

  • Professional, Efficient, and Effective
    Our whole experience was professional, efficient, and effective - from our initial meeting with Jim and the installation by John and Scott. They answered all of our questions along the way and educated us on the new technology. They also structured the paperwork concerning rebates so that it all happened almost automatically. Jim and Pam were there to get us through the whole process. We would recommend American with no reservations.

    - Eric

  • Joy to Work With!
    Our air conditioner being 13 years old decided it didn't want to participate any longer, so we had to replace it (and the furnace as well due to its age and most recent performance. The entire team at American Air was pleasant, courteous, and a joy to work with. Jim listened to what we wanted, and offered a solution that met our needs in our budget. The service techs who came out to do the install on a Saturday were Scott and a new hire Ray. Not only were they courteous, they went above what we are accustomed to with service people in their efforts to protect our flooring as they transported the new components in and the old components out.

    - Satisfied Customer

  • Best Pricing
    We could not be happier with this company! We shopped around and not only where they the best price, but they also worked hard to get ours done fast and it is amazing how well the system works. Could not be happier! Highly recommend them!

    - Rebecca D.

  • Timely and Correct Installation
    American Air did an excellent job with my recent install of A/C, furnace and water heater. Jim (the owner) was very thorough and knowledgeable concerning the right equipment I needed. Devon and John did an excellent job with the install. These two professionals were very knowledgeable, completed the work in a very timely manner and cleaned up the work area. The inspector even commented on the quality of work performed. Pam B. and the office staff were great with all the paper work and scheduling. Pam processed all rebates and warranties immediately after the work was completed. Given this type of investment in your home, American Air went above and beyond to complete the work with the right products, timely and correct installation and just overall nice and professional business people to deal with! I will highly recommend them to all my contacts and friends.

    - Landon S.

  • Polite and Friendly
    This company is wonderful. Great people to work with. They are very polite and friendly. They did a tune up, installed a humidifier, replaced my thermostat and I am now enjoying a very comfortable home. Thank you all for you hard work!

    - Maley B.

  • Very honest, No surprises!
    I have had to use these guys in a emergency for my furnace. Not only were they polite, they were efficient. They were not overpriced in comparison to the other places I called. This will be the place I use for all my heating and air conditioning needs!! Everywhere else wanted to charge by the hour to install a little part where these guys just had a by the part price. The part price includes installation(the part might be more expensive but don't forget, it does take time to put the part in) I would rather have up front pricing than to not know what I am going to pay later! I love the fact that I get to pay right when the tech is done also. As I said, NO surprises!! Thanks again!! I will be a returning customer and I will recommend you to others!!

    - Valerie Y.