Your Privacy Is Important To Us!

Protection of Information

American Air Heating & Air Conditioning (American Air) values the trust its customers place in the company. Accordingly, American Air adheres to the highest ethical standards in gathering, using and safeguarding customer information that is entrusted to the company.

Use and Collection of Customer Information 

American Air does not rent, sell or exchange information about its customers. Access to information about American Air customers is restricted to American Air. Third parties that need access to American Air customer information in order to provide operational or other support services to American Air must agree to safeguard customer information in strict compliance with American Air policy.

American Air gathers only the customer information that is needed to administer its business, provide superior service and communicate offers on merchandise and services that American Air believes will be of interest to its customers. 

American Air limits access to customer information to those employees who need it to carry out their business functions. American Air educates its employees about American Air policies and practices in regard to safeguarding customer information; preventing its unauthorized access, use or disclosure; and, ensuring its proper handling.

Accuracy and Security of Customer Information

American Air makes all reasonable efforts to ensure that the customer information it maintains is accurate, timely and secure.

American Air will monitor and adopt, as appropriate, new technological developments that are designed to aid in ensuring the accuracy and security of customer information.

American Air enforces its policies in regard to gathering, access and use of personal customer information by its employees and authorized third parties.

Personally Identifiable Information 

The American Air World Wide Web site collects personally identifiable information (such as name, address, telephone number, or e-mail address) from Web site visitors only when visitors voluntarily provide such information to American Air. American Air Web site visitors who do not want their personally identifiable information collected online are asked not to submit such information to American Air.

American Air Web site visitors are informed that when they provide American Air with personally identifiable information online, that information is kept within American Air. Visitors are further informed that, unless specifically stated otherwise, the personally identifiable information may be stored and used by American Air to better understand its customers' needs, to improve American Air products and services, and to contact customers regarding offers that may be of interest to them.

If American Air Web site visitors previously provided their e-mail addresses to American Air and would like to have their e-mail addresses removed from American Air e-mail mailing lists, American Air asks them to send an e-mail message to privacy@americanairheatingco.com. American Air informs such visitors that it will use reasonable efforts to delete their e-mail addresses from its existing files.

Children

American Air has no intention of collecting personally identifiable information (name, address, telephone number, or e-mail address) from children (individuals under the age of 13) online and using that information for marketing purposes. Where appropriate, American Air will specifically instruct children not to submit such information on the American Air Web site.

If a child has provided American Air with an e-mail address, American Air asks that a parent or guardian of the child contact American Air at privacy@americanairheatingco.com if they would like the e-mail address deleted from American Air e-mail mailing lists. American Air informs customers that it will use reasonable efforts to delete such e-mail addresses from its existing files.

Personally Identifiable Information Collected Automatically

The American Air Web Site may collect information from Web site visitors that is not personally-identifiable, including the visitor's operating system, browser, domain name, and the specific web pages on the American Air Web site that are accessed or visited. American Air only collects this information in the aggregate, and only uses it to improve the American Air Web site.

Information Placed Automatically on Visitors' Computers

American Air informs Web site visitors that when they visit American Air Web sites, American Air may store some information on the visitor's computer in the form of a "cookie" or similar file. These files allow American Air to tailor the Web site to reflect a customer's listed or historical preferences. Most Web browsers allow Web users to exercise control over such files on their computers by erasing them, blocking them, or notifying the user when such a file is stored. American Air Web site visitors are asked to refer to their browser's instructions to learn about those functions.